First, model naming and legacy listings complicate discovery. Industrial printers are often sold under multiple regional SKUs or OEM labels; a model like “JM40-M01” may be cataloged under a series name rather than an exact SKU, forcing users to infer compatibility. Clear cross-references and searchable aliases would reduce service friction.
Finally, user experience improvements would help: searchable knowledge-base articles that map common SKUs to driver packages, clear guidance for network vs USB installations, and example configurations for popular label-creation software. For organizations, testing new OS updates in a staging environment before wide deployment prevents downtime caused by driver incompatibility.
Third, long-term support and firmware updates matter. Label printers live in production environments where stability is paramount. Vendors should publish explicit compatibility matrices (OS versions, driver version, firmware requirements) and retain legacy drivers in an “other/discontinued” archive so older devices remain serviceable as operating systems evolve.